Terms of Service

1. Overview

2. Eligibility

To access or use our Services, you must:

• Be at least 18 years old
• Have the legal capacity to enter into a binding agreement
• Provide accurate and truthful information when booking or communicating

For minors below 18, parental or guardian consent is required for all counseling services.

3. Nature of Services

We provide emotional wellness services, counseling, mental health coaching, and therapeutic support.

Our services:

• Do not replace medical treatment
• Do not include prescribing medication
• They are not intended for crisis, emergency, or life-threatening situations

If you are in crisis or experiencing an emergency, please contact your local emergency services immediately.

4. Booking & Appointments

5. Payment Terms

• All fees must be paid before or immediately after a session, depending on the payment structure.
• We accept approved payment methods listed on our website.
• Fees are non-refundable except under circumstances clearly stated in our refund or cancellation policy (if applicable).
• We reserve the right to modify pricing at any time, with updates displayed on our website.

6. Confidentiality

All client information shared during sessions is confidential and protected.

Exceptions to confidentiality include:

• Risk of harm to yourself or others
• Suspected abuse or neglect of minors or vulnerable individuals
• Legal requirements, such as court orders

We handle all personal data in accordance with our Privacy Policy.

7. Client Responsibilities

By using our Services, you agree to:

• Provide accurate and honest information during sessions
• Attend sessions on time
• Use the Services respectfully and lawfully
• Do not misuse or exploit our content, counselors, or communication channels

We reserve the right to discontinue services for clients who violate these expectations.

8. Professional Boundaries

To maintain ethical standards, you agree not to:

• Request activities outside the counselor's professional scope
• Develop personal, romantic, or financial relationships with counselors
• Record sessions without explicit permission

All interactions must remain professional and aligned with best-practice guidelines.

9. Website Use

You agree not to:

• Copy or misuse of website content
• Attempt unauthorized access to website systems
• Upload harmful software or conduct disruptive activities
• Use the website for unlawful purposes

All intellectual property, including text, images, branding, and digital content, remains the sole property of the organization.

10. Disclaimer of Warranties

Our Services are provided "as is" and "as available".

We do not guarantee:

• That the website will be uninterrupted or error-free
• That the outcomes of counseling will meet specific expectations
• That all content is free from inaccuracies or omissions

Counseling and emotional wellness outcomes vary from person to person.

11. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages arising from the use of our Services
• We are not responsible for decisions you make based on counseling sessions or website content
• Our total liability will not exceed the amount paid for the service in question

12. External Links

Our website may include links to external websites.

We do not control or endorse these third-party sites and are not responsible for their content or policies.

13. Changes to Terms

We may update these Terms at any time.

When we do, we will revise the "Last Updated" date. Continued use of the website signifies acceptance of the updated Terms.

14. Governing Law

These Terms are governed by the laws of [Insert Country/State].

Any disputes will be resolved through amicable negotiation or in the appropriate courts within the jurisdiction.

15. Contact Information

If you have questions or concerns about these Terms, please contact us at: